Custom Website Design

Customer Information Manager (CIM)

The Authorize.Net Customer Information Manager (CIM) allows merchants to create customer profiles that are stored on Authorize.Net's secure servers. By providing quick access to stored customer information, CIM is ideal for businesses that:

  • Process recurring transactions where the date and/or amount is different each month (e.g. utility companies).
  • Process usage charges - where you only bill when the service is used. (e.g. pay-as-you-go cell phones).
  • Are concerned with PCI compliance.
  • Want to provide returning customers with the convenience of not having to re-enter personal data.

The CIM API supports integration with a Web site payment form or a proprietary business application. The profiles, which include payment and shipping information, can then be referenced in future transactions, eliminating steps in the transaction process for repeat customers and potentially increasing customer loyalty.